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Common Issues

Callouts not appearing

Upgrade the latest search UI package and confirm callouts were displaying correctly in the Merchandising Preview.

Filters not appearing

Review front-end implementation and ensure filters are not being unmounted.

Searching by SKU is not working

Check that the relevance settings include the Product SKU field.

Pagination is slow when filter and sort are used on collection & search pages

Always a front-end implementation issue. Check the Merchandising Preview and confirm that preview is not experiencing the same issue. To resolve, front-end must optimise the page rendering

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